If you’re running an online store, chances are, you’re already sending out newsletters to stay connected with your customers. But let’s face it, not all emails are created equal.
A well-designed, responsive newsletter doesn’t just look better, it performs better too. Especially now, when your customers check emails on phones, tablets, and desktops, sometimes all at once!
In this post, we’ll walk you through 10 tried-and-tested tips for creating ecommerce emails that look great, read well, and, most importantly, convert.
🔥 1. Define Your Email’s Purpose Clearly
Before you touch a template or draft a single line of copy, ask yourself:
What’s the purpose of this email?
Are you announcing a new product? Running a seasonal promo? Nudging past buyers to return? Whatever your answer, design everything-layout, copy, imagery around that one clear goal.
Why? Because focused emails get better clicks. And clutter-free newsletters keep your message (and brand) front and center.
📐 2. Use a Layout That Works Everywhere
Let’s be honest, your readers are busy. Most are checking their newsletters on phones while commuting or multitasking.
A Layout That Delivers (Literally):
- Header – Your logo and basic nav
- Hero Image or Main Offer
- Quick Headline + Copy
- Product Highlights or Features
- One Clear CTA
- Footer – Socials, legal, support
Use a fluid layout so your newsletter looks great on any screen, big or small.
🖼 3. Let Your Product Images Do the Talking
When it comes to ecommerce emails, visuals are everything.
✔️ Use crisp, high-quality product shots
✔️ Ensure consistent image dimensions for a polished, cohesive design.
✔️ Make sure they scale beautifully across devices
💡 Pro Tip: Add inline CSS with max-width: 100% and height: auto to make sure your images always fit perfectly.
✍️ 4. Keep the Words Short, Snappy & Scannable
Most people skim emails. If your newsletter feels like a novel, it’s probably going unread.
Here’s how to keep it tight:
- Use bold subheads to guide the eye
- Break up long paragraphs
- Bullet points are your best friend
It’s all about making it easy for readers to get your message fast, especially on mobile.
🎨 5. Make Your Newsletter Feel Like You
Every newsletter you send is a piece of your brand. Make sure it reflects your style, tone, and identity.
- Stick to your brand’s color palette
- Use familiar fonts
- Keep CTAs bold, clear, and easy to tap
And of course, test how your newsletter renders in Gmail, Outlook, and Apple Mail before sending it out.
📱 6. Always Design with Mobile in Mind
Near to 50% of ecommerce email opens now happen on smartphones. So yes, your newsletter needs to feel right on a 5-inch screen.
Mobile Best Practices:
- Use a single-column layout
- Minimum 14px font
- Buttons, not links
- Stack side-by-side content vertically
Build for the thumb, not the mouse.
🔘 7. Let Your CTA Steal the Spotlight
CTAs are where the magic happens.
Your “Buy Now” or “See What’s New” button should be easy to find, easy to tap, and visually pop.
Pro tip: Use inline styles for consistency in Gmail and Outlook, which can be a bit tricky with rendering.
🧪 8. Tweak, Test, and Tweak Again
Want better results from your newsletters? Keep testing.
A/B Test Ideas:
- Subject lines
- Text vs. image-heavy layouts
- CTA colors and placement
- Short vs. long copy
And preview your newsletter across different platforms before the final send.
🛍 9. Personalization = Higher Conversions
If your email platform supports it (cough cmercury cough), use dynamic content to show:
- Personalized product recommendations
- Recently viewed items
- Add-ons based on past purchases
These little touches can seriously boost engagement and AOV.
🎉 10. Celebrate the Season with Style
Whether it’s Black Friday, Diwali, or summer clearance time, design your newsletter for the moment.
Add:
- Countdown timers
- Festive banners
- Subtle animations (GIFs work great if used wisely)
Just make sure everything still looks clean and responsive on mobile.
✅ Final Thoughts: Make Your Newsletter Work Harder
At the end of the day, your ecommerce newsletter should do more than just fill an inbox.
It should:
✅ Be easy to read on any screen
✅ Communicate one clear message
✅ Reflect your brand
✅ Drive action
Follow these tips, and your email newsletters will not only get opened, they’ll get results.
Struggling to design newsletters that actually perform?
You don’t have to start from zero. With over 100 beautifully crafted, mobile-friendly email templates, including ready-to-use newsletter designs, cmercury helps you launch faster and look more professional right out of the gate. Explore cmercury templates, Signup Free.
And if you need a custom approach or help planning your next campaign, we’re just a message away. Or better yet, join our newsletter and get fresh ideas delivered straight to your inbox.
Disclaimer: This blog post was created with the assistance of Human Content Creators, AI and Search tools to help collect information, plan content, and ensure accuracy. We strive to deliver valuable and well-researched insights to our readers.